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Lets do an Assessment to determine Right Care.
Lets do an Assessment to determine Right Care.
You can call us or E-mail us to send us Referrals
Q. What is the routine of the caregiver for the patient?
A. The caregiver is responsible for personal hygiene first thing in the morning, feeding the patient breakfast as well as assisting the patient to take their medications. If the patient needs to see the doctor the caregiver will assist in transporting the patient to the doctor’s appointment.
Q. How are the caregivers matched with the patients?
A. – Communication is very important and caregivers are chosen based on the patients personality to have the best match.
– Caregivers are chosen based on experience and patients needs so patients with high demands are matched with more experienced
Q. Would the caregiver be responsible for cooking for the patient?
A. Depending on the specific issues and nutritional requirements of the patient the caregiver can prepare meals for the patient. This would be agreed upon by the family and the client.
Q-Will my loved one always receive care from the same caregiver?
A- Our goal is to establish a trusting, long-term relationship with you or your loved one. Should you or your loved one want to request another caregiver for any reason, we’ll search for a match until you are happy. We understand inviting someone into your home can be an intimate experience and we want you to feel happy and comfortable with your caregiver
Q- Are your caregivers experienced, screened, insured, and bonded?
A- We only employ caregivers with verified, prior home care experience. To help ensure the safety and well being of our clients, we perform a thorough criminal history background clearance (Level II fingerprinting) and then cover each caregiver with general liability and workers’ compensation insurance.
Q- Do I pay the caregiver directly?
A- No. Because our caregivers are employees, not independent contractors, you never have to pay our caregivers directly. We will send you (or an authorized representative) an invoice only after care has been provided.
“Citizen Home Care caregivers have been a blessing for my 87-year-old mother. They spend quality time playing cards, reading together, and taking her on short outings. The respite care allows me to run errands knowing she’s in excellent hands. Truly compassionate service!”
Sarah Thompson
October 15, 2024
Buena Park, CA
“After my father’s stroke, Citizen Home Care arranged respite care within 24 hours. The companion not only helped with his daily needs but also engaged him in meaningful conversations about his Navy days. Their team feels like family now.”
Robert Reece
November 3, 2025
Mission Viejo, CA
“The companionship service for my grandmother has been life-changing. She looks forward to her daily visits and talks about ‘her friend Maria’ constantly. The caregivers take her to church, help with puzzles, and make her feel valued. Perfect balance of care and friendship.”
Alex Rodriguez
December 12, 2023
Irvine, CA